Shipping policy

Shipping Policy

Last updated: June 7, 2026

Order Processing

All ROVKA products are made to order. Once an order is placed, production begins specifically for that customer.

Please allow 2–7 business days for production before your order is shipped. During periods of high demand, processing times may be longer.

Customers will receive a confirmation email after placing an order and a shipping confirmation email once the order has been dispatched.

Shipping Times

Estimated delivery times vary depending on destination, carrier performance, and customs processing.

Typical delivery estimates:

United States: 3–8 business days
Canada: 5–12 business days
United Kingdom: 4–10 business days
Europe: 5–12 business days
Australia & New Zealand: 7–15 business days
Rest of World: 7–20 business days

Please note that these are estimates only and are not guaranteed delivery dates.

Tracking Information

Tracking information will be provided by email once your order has shipped.

Please allow up to 48 hours for tracking updates to appear after receiving your shipping confirmation.

International Orders

International orders may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country.

These charges are the responsibility of the customer and are not included in the purchase price or shipping costs unless otherwise stated.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

ROVKA is not responsible for orders delivered to an incorrect address provided by the customer. If an order is returned due to an incorrect or incomplete address, additional shipping charges may apply for reshipment.

Lost Packages

If your tracking information indicates a delivery issue or your package appears lost, please contact us within 30 days of the estimated delivery date.

We will work with the shipping carrier and our fulfillment partners to investigate and determine an appropriate resolution.