Returns & Refunds
Because every ROVKA print is made to order, we are unable to accept returns or exchanges for change-of-mind purchases. We encourage you to review size guides and product details carefully before ordering.
Damaged or Defective Prints
If your print arrives damaged, defective, or incorrect, we will make it right. Please contact us within 14 days of delivery with:
- Your order number
- A clear photo of the damage or issue
- A brief description of the problem
We will arrange a replacement or issue a full refund at no cost to you.
Lost or Undelivered Orders
If your order has not arrived within the estimated delivery window, please contact us and we will investigate with our print partner and carrier.
Cancellations
Orders can be cancelled within 24 hours of purchase. After this window, production may have already begun and cancellations cannot be guaranteed.
Contact Us
For any returns or refund enquiries, please visit our Contact page. We aim to respond within 1–2 business days.